RETURNS

NO RETURNS, EXCHANGES AND REFUNDS POSSIBLE FOR HYGIENE REASONS DURING THE HEALTH CRISIS.

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Our policy lasts 15 days (except Christmas holidays: 20 days). If 15 days have passed since your purchase, unfortunately we cannot offer you a refund (subject to conditions) or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To make a return, you must present us with a receipt or proof of purchase.
Please return your purchase to us at the following address:

Millibillielashes.com

A. DAURIN 42 RUE DU PRESSOIR, 30126 TAVEL

Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an e -email to confirm that we have received it. We will also notify you of our decision on whether to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or your original method of payment, within a certain number of days.

If you pay by paypal, subscribe to the paypal return service.


Late or missing refunds (if applicable)
If you haven't received your refund yet, please check your bank account again first.
Then contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often some processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, please please contact us at contact@millibillielashes.com.

Sale Items (if applicable)
Unfortunately, sale items do not are non-refundable.

Exchanges (if applicable)
We will only replace an item if it is faulty or damaged. If in this case you wish to exchange it for the same article, send us an e-mail to contact@millibillielashes.com and send us your article to: MilliBillie Lashes /Daurin A. 42 rue du pressoir, 30126 TAVEL FRANCE.

Gifts
If the returned item was identified as a gift when purchased and if it was sent directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a credit will be available on your account or a refund.

If the item was not identified as a gift when purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you returned the item.
Shipping
To return a product, you must send it by post to: MilliBillie Lashes/DAURIN A. 42 rue du pressoir ,30126 TAVEL France.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item over $75, you should consider using a delivery service that allows you to track the shipment or purchase insurance Delivery We do not guarantee that we will receive the item you return to us. Think about delivery tracking.

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